Privacy Policy

MEDIVA Inc. (hereinafter also referred to as “we,” “us,” or “our”) fully recognizes the importance and social responsibility of protecting privacy and personal information (including Specific Personal Information). Accordingly, we hereby establish this Privacy Policy (hereinafter referred to as “this Policy”).
We comply with laws and regulations concerning the proper handling of personal information, guidelines established by the government, other relevant standards, and this Policy, and we endeavor to appropriately acquire and use personal information in order to meet the trust and expectations of all individuals associated with us.

Acquisition and Purpose of Use of Personal Information

We appropriately acquire and use personal information only to the extent necessary for the following purposes.

• Purposes of Use of Personal Information Obtained Through Our Services
  
  • To provide information regarding service details, pricing, and related matters
  • To accept applications for the use of our services, provide our services, and respond to inquiries
  • To bill and collect fees and charges
  • To conduct surveys, questionnaires, and after–sales follow–up related to service planning and usage
  • To propose new services
  • To create statistical materials
• Purposes of Use of Personal Information Related to Business Transactions
  
  • To manage our business partners and conduct sales activities
• Purposes of Use of Personal Information of Job Applicants
  
  • To conduct recruitment selection and communicate with applicants (via email, telephone, etc.)
  • To consider job assignments and placements after employment
• Purposes of Use of Personal Information of Our Employees
  • To manage human resources and labor affairs
  • To provide employee benefits and manage health
• Purposes of Use of Personal Information Obtained Through Our Website Inquiry Form
  
  • To respond to inquiries, including providing information and guidance regarding our services based on the inquiry content

Provision of Personal Information to Third Parties

We will not provide or disclose personal information to third parties without the prior consent of the individual concerned
However, we may provide or disclose personal information to third parties in the following cases.
With respect to Specific Personal Information, we will not provide such information to third parties regardless of consent, except as permitted under the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures.

• When the individual’s consent has been obtained
• When required by laws or regulations
• When necessary to protect the life, body, or property of a person and it is difficult to obtain the individual’s consent
• When particularly necessary for improving public health or promoting the sound development of children, and it is difficult to obtain the individual’s consent
• When cooperation with a national government organization, local government, or an entity entrusted by such organization is required for carrying out duties prescribed by laws and regulations, and obtaining the individual’s consent may impede the execution of such duties
• When provision is made in a manner that does not violate the Personal Information Protection Act

Joint Use of Personal Information

Personal information provided in connection with our recruitment activities may be jointly used by us and our affiliated entities for recruitment–related purposes.

• Items of Personal Information for Joint Use
  
  • Name, address, contact information (telephone number, email address, etc.), school name, and all other information provided during the recruitment selection process that is necessary for the purposes stated below
• Scope of Entities Using Personal Information Jointly
  
  • MEDIVA Inc.
  • Medical Corporation Platanus
  • C’s one Inc.
• Purposes of Use by Joint Users
  
  • Recruitment selection and related communication with applicants (via email, telephone, etc.)
  • Consideration of job assignments and placements after employment
• Party Responsible for Management of Joint Use
  
  • MEDIVA Inc.

Security Control Measures

We strive to prevent and remedy unauthorized access, leakage, loss, or damage to personal information in our possession and implement appropriate security control measures as follows.

• Organizational Security Control Measures
  
  • Establishment of organizational structures
  • Operation in accordance with internal rules for handling personal information
  • Development of methods to confirm the status of personal information handling
  • Establishment of response systems for incidents such as data breaches
  • Periodic review and improvement of security control measures
• Human Security Control Measures
  
  • Regular training for our employees regarding the handling of personal information
  • Enforcement of confidentiality–related rules
• Physical Security Control Measures
  
  • Control of employee entry and exit in areas where personal information is handled
  • Restrictions on server connections
  • Measures to prevent access by unauthorized persons
  • Appropriate disposal of equipment and media containing personal information
• Technical Security Control Measures
  
  • Access control
  • Limitation of the scope of databases accessible to personnel handling personal information
  • Introduction of systems to protect against unauthorized external access and malicious software

Disclosure, Correction, Suspension of Use of Retained Personal Data, and Disclosure of Third–Party Provision Records

We will appropriately respond to requests for disclosure, correction, suspension of use, and disclosure of third–party provision records of retained personal data in accordance with the Personal Information Protection Act.
Requests should be submitted to the inquiry contact listed below. We will respond after confirming the procedures specified by us.

• Verification of the requester’s identity
• Completion of our designated forms
• Response by the method requested by the requester from among our designated methods
• Payment of our designated fees

Use of Cookies and Acquisition of Usage and Attribute Information

For the purposes of protecting user privacy, improving convenience, and obtaining statistical data for marketing, we may use technologies such as cookies to collect information regarding users’ website usage and attributes. Such information does not include personal information.

Contact Information

For inquiries regarding our handling of personal information, please contact us at the following office.
[Personal Information Inquiry Desk]
Personal Information Protection & Compliance Officer
Inquiry Form: https://worldwidemediva.com/contact/

MEDIVA Inc.
2–32–18–301 Yoga, Setagaya–ku, Tokyo 158–0097, Japan
CEO: Kanoko Oishi
Director / Personal Information Management Officer: Daisuke Komatsu
Established: March 30, 2007
Last Revision: September 1, 2023